Day 1 - Tuesday 28 April
10.00-10.30
Best practise in the design of UK online banks - Results from Keynote’s 2008 competitive benchmark study
Malcolm Otter - Director of Consulting, EMEA, Keynote Systems
10.40-11.10
Web 2.0 for enterprise - bail-out or innovation
Alastair Mitchell - Huddle.net
12.00-12.50
The Future of Social Media Panel Debate - Return on social media investment
Panelists:
John Cole, Managing Director, Adknowledge (moderator)
Toby Beresford, Commercial Director, Nudge London
Jim May, Global Product Manager, CoreMedia
Nick Burcher, Head of VNC & Products/Partnerships, Vivaki
13.45-13.50
Re-designing The London Paper website: optimising the user experience
Simon Norris & Saalim Chowdhury- The London Paper
14.00-14.30
Lessons learned - 10 tips and tricks for growing your new web application
Kieran O’Neill - Playfire.com
14.40-15.10
How to achieve measurable Return on Investment in digital
Jilly Welch - FortuneCookie
15.20-15.50
3 Golden rules for Web Design
Jane Linton - Imano
16.00-16.30
Integrating the Power Tools
Weboptimiser Group Ltd
16.40-17.00
The 3 Dimensions of an Internet Strategy
Abhishek Rungta - Indus Net Technologies
Day 2 - Wednesday 29 April
10.00-10.30
What does it take to build the perfect website - incl case studies of Amnesty International, comparethemarket.com, Evian & more?
Justin Cooke - Fortune Cookie
10.40-11.10
Web 2.0 - the legal aspects
Kolvin Stone - Fox Williams
12.00-12.50
The Future of Social Media Panel Debate - Buzz Monitoring
Simon McDermott - Attentio
13.00-13.50
KEYNOTE - User Experience in Action
Jonathan Hassell & Chris Rourke- BBC & User Vision
14.00-14.30
Understanding and leveraging future online communities - the sky is the limit
Mark Watts-Jones - Orange
14.40-15.10
Engaging users through online video
Mru Kodali & Tom Laidlow - Webcredible & Video-Jug
15.20-15.50
Social Networks
Joe Leech - cxpartners Ltd
16.00-16.30
VFXmarketplace.com - Building an online services market using Crowdsourcing
Peter Horne - Photon Exchange
Day 3 - Thursday 30 April
10.00-10.30
User Centred Design - making the case for cultural change within your organisation.
Joe Austin - Nomensa
10.40-11.10
Using web 2.0 for global collaboration - the way forward or wishful thinking?
Dorothy Briggs - Rabbitsoft
12.30-12.50
Social Network Sites & Customer Empowerment
Jeff McCarthy- Interactive Media
13.00-13.50
Customer Experience - The Only Real Differentiator
Marty Carroll- foviance
14.00-14.30
Relevance and Impact - the power of 1 on 1 Digital Marketing
Tim Davies - Elliott Young
14.40-15.10
Marketing & the 8 Social Media Commandments
Will McInnes - Nixon McInnes