Welcome & Introduction to the Apps Event by David Chapman, Senior Project Executive at Interface - The knowledge connection for business. Keynote - Future Thinking - interview with Shaun Allan, co-founder of Vector 76

The Rt Hon David Willetts MP, Minister of State for Universities and Science, delivers a keynote speech at Google's Big Tent in the UK. Willetts discussed the government's vision for improved ICT education, creating innovation clusters and fostering entrepreneurship, open data in academic publishing and the opportunities Big Data will create.

Streamed live on the 13th April, and in front of a live audience, Mark Zwinderman, co-founder and Commercialisation Director of Surface Active Solutions and a Managing Director of Aboleo Ltd, talked about learning your market, and how he started up his company from his research at university. Heriot-watt University runs monthly seminars for anyone thinking about starting-up their own business. These are available to attend in person at our edinburgh campus, or to watch live online. Most seminars will then only be available to re-watch for one month after the event. The seminars support Converge Challenge, a Scotland-wide competition to seek out and develop the best new entrepreneurs in our universities and research institutes. For more information, please see www.hw.ac.uk/convergechallenge.

Jaspal Virdee, UK Networking Consultant at Avaya, discusses corporate compliance and security for safeguarding businesses managing the BYOD explosion at Britannic's "Bring Your Own Device" seminar, 24th May 2012

This seminar is the "what, why, and how" of social campaigns: how to drive repeat business and amplify word of mouth by engaging your happy customers, stay top of mind to make it easy for them to share your message, and measure results. It's divided into three core sections: 1. Plan: driving repeat business and amplifying word of mouth with a great offer! 2. Publish: sharing your message easily to stay top-of-mind with others (engage!) 3. Promote: growing your business and measuring results. You'll also learn 10 best practices that you can do today to supercharge your Facebook marketing and take that word-of-mouth marketing to the next level. We'll share examples of how others are using Constant Contact's Social Campaigns to engage their current customers, gain new customers and grow their business. During the Q& A section, you can ask questions, give us feedback and talk about your marketing experiences.

New communication channels and customer service trends are driving the requirement for businesses to consider how technology innovation can improve the customer experience. At the 2012 ACCE Conference & Expo, Laura Bassett, Avaya's Director of Customer Experience Management and Emerging Products and Technologies, shares her knowledge about some of the latest technology trends that are shaping the contact center. Her keynote address "Emerging Technology Trends Impacting Customer Service" shows how businesses are leveraging technology to improve day-to-day performance, manage the customer experience, and foster long term customer satisfaction and loyalty.

Tom Davenport starts by discussing the different type of people involved in this process: Web Analysts, Business Intelligence, Conversion Optimizers, HR Analysts, and others. He also provides examples on which companies and professions are embracing analytics. Following, we learn about a research he made where company executives were interviewed on how they make decisions and how they improve decision-making on their companies. From the techniques described, the ones that seem to stand out are the use Analytics for planning and learning from error.

The global online retail giant talks about big data at the heart of all businesses. What does data mean for strategy, structure and implementation? What new pacts need to be formed with the consumer? Learn from one of the world's top experts on ultra-scalable systems.

Keynote by Christian Hernandez at TNW 2012. Christian Hernandez Gallardo is Facebook’s Head of International Business Development. He and his team are tasked with increasing the use and engagement of the Facebook platform across international markets through the establishment of partnerships with media firms, technology companies, innovative start-ups and leading brands.

Eric Edge, head of marketing communications, describes Facebook's business philosophy. Recorded at the IPA Creative Pioneers Conference in Shoreditch, London, on May 2 2012.

In case you weren't able to attend the first annual Waterloo Region Manufacturing Innovation Network Manufacturing Summit on May 1, 2012, here is a video capture of the Honorable Jim Flaherty, Minister of Finance's, keynote speech for the event in Kitchener, Ontario.

Andy Lockwood Product Delivery and Marketing Director for TalkTalk. Andy is a Business Experienced telecoms Director with a broad set of skills and experience. 20 years business experience working in manufacturers, telecoms network operators and service providers. Extensive sales and marketing experience alongside business development, M&A, restructuring/turnaround, operations and general management roles.

Last month, CSR Europe hosted its first ever Enterprise 2020 Conference on the 27th April 2012 in Brussels. The theme of the conference, 'Social innovation: a lever for growth and sustainability', aimed to get companies thinking about how to develop new and more effective solutions to social problems. Sue Riddlestone, Executive Director & Co-founder of BioRegional -- a social enterprise which initiates and delivers practical sustainability solutions through partnerships around the world -- gave a challenging and inspring speech to the conference participants.

Media futurist Gerd Leonhard addresses the fifth annual Digital Entertainment Summit organised by leading media law firm Wiggin LLP on what the future holds for digital entertainment.Gerd works as a Futurist in the Media, Telecom, Technology, Marketing & Communications, Culture & Creative Industries, Energy and Environmental Sectors. He is also a Keynote Speaker & Presenter, Author and Writer, Strategic Advisor, the CEO of TheFuturesAgency and Visiting Professor at the Fundacao Dom Cabral in Sao Paulo.

Werner Vogels' keynote with presentations from Pinterest, CycleComputing, PBS, and the Washington Post. Werner Vogels is the Chief Technology Officer and Vice President of Amazon.com in Seattle, Washington. He is in charge of driving technology innovation within the company, Vogels has broad internal and external responsibilities. He is the only executive apart from Amazon’s CEO Jeff Bezos to speak publicly on behalf of Amazon.com.

Nvidia's CEO Jen-Hsun Huang keynote from the GeForce LAN / Nvidia Gaming Festival in Shanghai, China. The event was attended by more than 6,000 gamers from across China. The GeForce GTX 690 was announced there

A key note by Jake Gibbs M.A. for the Starkey Hearing Innovation Expo at the Cosmopolitan Hotel in Vegas 2012. Please let us know if you would like Jake to speak at your next company or association gathering. Inquire about our Snow Day Leadership retreats or other keynotes on success, personal effectiveness and leadership.

If you're like most businesses, you already see the value in connecting with your current and potential customers via social media. But the challenge is figuring out what you actually need to do with social media in order to drive real results for your business or organization. This seminar is the "what, why, and how" of social campaigns: how to drive repeat business and amplify word of mouth by engaging your happy customers, stay top of mind to make it easy for them to share your message, and measure results.

Brad Davis, Chief Marketing Officer at Opus Bank, speaks at emerge 2012 in New Orleans on the importance of branding.

Harvard's Bill Symonds spoke about "Pathways to Prosperity" during his Friday morning keynote address at Workforce 2012 — ACT's National Workforce Development Conference. This 15th annual event offered an exciting opportunity to hear from thought leaders like Symonds on the workforce challenges we face as a nation and what we can do to create Tomorrow's Workforce Now